Dropped off my truck for the 5th time in the first 45 days - Nissan Titan XD Forum
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post #1 of 25 Old 02-27-2017, 08:39 AM Thread Starter
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Thumbs down Dropped off my truck for the 5th time in the first 45 days

Well the truck is at the shop again. Still the same engine noise. Still the same knock when turning right. Already filed with the BBB Auto Line and have a call into Nissan Corporate. I will not sit back and wait on this one. I love the truck, just not this truck. I would like another one because I do think this one is just a bad apple.
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post #2 of 25 Old 02-27-2017, 09:32 AM
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Joe you buy from dick smith??

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post #3 of 25 Old 02-27-2017, 11:00 AM
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Your taking this better than I would or most members.

Good luck.


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post #4 of 25 Old 02-27-2017, 11:36 AM
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I know your pain @smoknjoe28, just keep hanging in there. I think I finally got the bugs worked out of my 16. NissanUSA made a truck payment since it was in the shop so much.

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post #5 of 25 Old 02-27-2017, 03:32 PM
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Originally Posted by smoknjoe28 View Post
Well the truck is at the shop again. Still the same engine noise. Still the same knock when turning right. Already filed with the BBB Auto Line and have a call into Nissan Corporate. I will not sit back and wait on this one. I love the truck, just not this truck. I would like another one because I do think this one is just a bad apple.
I have a knock on mine as well when turning right. Have they gotten anywhere on that ?
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post #6 of 25 Old 02-27-2017, 04:17 PM
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Should be a simple fix. What's the problem with the dealer?
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post #7 of 25 Old 02-28-2017, 09:08 AM Thread Starter
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Should be a simple fix. What's the problem with the dealer?
I thought that as well. I mean you have 40 Titans on your lot, you obviously aren't just a car dealership. It just seems like they are throwing inexpensive parts at it trying to resolve the issue and that they aren't properly trained. I felt like the motor would be the most solid part of this truck yet it's giving me the biggest problem.

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I have a knock on mine as well when turning right. Have they gotten anywhere on that ?
They've lubed the bump stops - that was their solution. Not only did that make the sound louder, but now I'm not getting any feedback as to what they are going to do to fix it.

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Your taking this better than I would or most members.

Good luck.


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Thanks bud! I'm trying to be patient but after reading the stories on this site, there was no way I was going to keep racking up miles and not take action. Fortunately since I reported the issue at 429 miles, that is helping my cause. It was sitting at 3,519 when I dropped her off at 7:30am yesterday.

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I know your pain @smoknjoe28, just keep hanging in there. I think I finally got the bugs worked out of my 16. NissanUSA made a truck payment since it was in the shop so much.
Yeah, the service manager said the same thing to me two visits ok. He was like - Yeah, just give us time to get the kinks worked out. That's why it's called a warranty. So it doesn't cost you anything. My response - Yeah, I know there are going to be bugs, but let's fix the problem the first time each time. It's not worth the headache or the payment.

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Joe you buy from dick smith??
Yeah - my last 7 Nissans have been bought from them.
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post #8 of 25 Old 02-28-2017, 04:05 PM
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5.0 or 5.6 ?

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post #9 of 25 Old 02-28-2017, 04:22 PM Thread Starter
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5.0 or 5.6 ?

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5.0

I just got off the phone with the Nissan NA Arbitrator. She's going to review all my service tickets and get back to me as to what they will provide as a solution. It sounded like since my truck wasn't financed with NMAC that I may have an issue. Not sure why that matters but we'll see.

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post #10 of 25 Old 03-01-2017, 01:37 PM Thread Starter
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Update - Called the service department since they had not checked in with me for a few days. They ordered another belt tensioner. I asked why and was told that the technician said this was the only part in the area where he thinks the noise is coming from that hasn't been replaced. Here's my issue - the sound does not occur at idle only while under boost. The tensioner would be turning while the engine was idle; therefore making a noise. Secondly, the engine noise has the same cadence no matter how fast you're going, therefore, wouldn't be a tensioner. Anyhow, the part was on back order and won't arrive until late tonight. I'm guess i'll get the truck back tomorrow and it will still be bad.

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