[Vann5]

DO NOT perform the recall.

Good advice, sorry to hear how it worked out for you and others. It is a voluntary recall originally set up to satisfy the California Air Resources Board--so it will be mandatory to register your truck if you live in CA.

For all else--unless your state requires all emissions recalls to be performed including CARB/voluntary (do any?)-- it will be something you can ignore. Why the hell it is triggering immediate codes for a DPF replacement is mystifying to me.

I'm not a litigious person by nature, but I'd be contacting one of the firms that specializes in automotive litigation (safety/warranty/deceptive practices) and seeing if they might take this on.

 

[mattm70]

Late to the party, so please excuse any ignorance... Just bought a 2017 with this same recall. Ordinarily, I would have just ignored it, but I was planning to list it for rent on Turo, and they won't let me with an open recall. A couple of questions. Not sure what a regen is, and what "delete" is referring to. Had a 2016 several years back, and those terms never came up. Also, can anyone describe what the "fix" actually is? Where is this PM being added, what other changes are made? Thanks!

 

[mattm70]

Late to the party, so please excuse any ignorance... Just bought a 2017 with this same recall. Ordinarily, I would have just ignored it, but I was planning to list it for rent on Turo, and they won't let me with an open recall. A couple of questions. Not sure what a regen is, and what "delete" is referring to. Had a 2016 several years back, and those terms never came up. Also, can anyone describe what the "fix" actually is? Where is this PM being added, what other changes are made? Thanks!

I've done some research, and answered the newbie questions myself. Still definitely on the fence about the recall remedy, since so many reports of residual issues after the fix. Not going to do a delete.

Any sign that dealers and Nissan are improving the remedy to avoid the residual issues? Any guidance?

 

[JoeyS]

I put absolutely zero faith in Nissan fixing this or Cummins chipping in to help. All parties are washing their hands of this truck and hoping owners will just scrap them.

 

[Vann5]

Any sign that dealers and Nissan are improving the remedy to avoid the residual issues? Any guidance?

No. None. JoeyS is right on. This was probably a bad truck to purchase with an eye to rent on Turo--unless you really need it personally too. It is worse than a black sheep--it is the sheep they hope wanders off and never returns.

The fix (for the 16/17's) was initially going to be a new NOx sensor based on the pre-solution recall notice. Then switched to an additional "particulate matter sensor" involving drilling on the emissions hardware. I don't get that description since the particulate load is sensed by differential pressure before and after the ceramic filter. A new sensor that apparently triggers a CEL and requires a DPF replacement smells to me like a complete freaking joke. The ECM is obviously tweaked to a higher (stricter) parameter value (for lack of a better description). If Nissan knew that, they should be on the hook to replace the DPF at their cost as well. But no...

It is a prime example of the old military term "FUBAR".

 

[Shelma9]

I did the recall not knowing any better since this is my first diesel. Truck was running great beforehand no def system issues until I did this recall. They tried telling me after the recall it was my DPF filter or EGR and the fix would have been expensive. Decided to go to a diesel mechanic and they ran a test and found a miscommunication with NOx sensor. Fixed it and had no issues for a week and now back to def system error intermittently with check engine light. Went back to dealer to express that I believe the recall is to blame. They do a check and p2002 code comes up and they talk to their tech line who said the campaign repair noticed a concern with the recall before the sensor was added and logic to figure out why it was happening. Contacted Nissan and they said it’s just a “coincidence “ and will not compensate

 

[mattm70]

No. None. JoeyS is right on. This was probably a bad truck to purchase with an eye to rent on Turo--unless you really need it personally too. It is worse than a black sheep--it is the sheep they hope wanders off and never returns.

The fix (for the 16/17's) was initially going to be a new NOx sensor based on the pre-solution recall notice. Then switched to an additional "particulate matter sensor" involving drilling on the emissions hardware. I don't get that description since the particulate load is sensed by differential pressure before and after the ceramic filter. A new sensor that apparently triggers a CEL and requires a DPF replacement smells to me like a complete freaking joke. The ECM is obviously tweaked to a higher (stricter) parameter value (for lack of a better description). If Nissan knew that, they should be on the hook to replace the DPF at their cost as well. But no...

It is a prime example of the old military term "FUBAR".

Fortunately it wasn't only to rent on Turo. Probably would have just picked up a Ford or Chevy if that was the plan.

Planning on getting a travel trailer similar to the 35' one I towed for a year (crossed the US 5 times, and did about 15,000 miles with the setup) with a 2016 XD diesel. The Turo thing was just to defray some costs.

Until something changes, I'll just ignore the recall.

 

[Bods]

For anyone interested, here is the procedure from Nissan

https://www.nissan-techinfo.com/asistgc_1/USENG/diskdocs/1/Y/B/1YB10.PDF

 

[Vann5]

Thanks Bods for this! A few observations:

• Why are they installing a new Particulate Matter sensor after the SCR on the MY 16/17? I don't believe the 2018/19 MY's had this additional sensor downstream, but I could be wrong. If any member who have not deleted want to crawl under their 18 or 19 to verify it would be interesting to know..maybe next fuel filter change?
• Why are they looking for particulates at that point--e.g. final exhaust stream? (well I know why, they don't want them there at some defined level.) What is wrong with the DPF module in these units? I mean, if there is no identical sensor in an 18/19 truck, that is a lawsuit in my mind. If there is an identical sensor on 18/19's OK, I'll shut up and cry no foul.
• Why do I say lawsuit? Well, if there is no additional sensor on the 18/19's then Cummins/Nissan's fix is to install a sensor that apparently will tell you that your existing DPF is not functioning right. If so, that--very expensive part--should also be included in the fix. You can't just install a sensor to identify another problem that you should (and may) have known about!! If it can't meet emissions requirements, they need to replace all the parts needed to get it there, not just a sensor.
• Not all folks who have reported IMMEDIATE DTC's after the work--with a response from Nissan, "well now you need a new DPF" have had super high mileage trucks with potentially compromised DPF's. Cummins themselves have said the DPF is good for the life on the truck, which was sort of defined down to 150K miles when pressed as I recall. Everyone knows it is a consumable in reality, but supposedly good for that long at least under normal use.
• What a fine, f_cking mess. Cummins looks bad here for sure in my mind. I need that OBDII lock now as I never want this recall done
• A parting thought-- it looks like they are allowing techs to bill 1.6 hours for this job (is that what FRT- 1.6 means on last page?) Great, a rush to get through this long procedure with darn little payoff for tech or dealer. A winning combination...not.

 

[Bods]

You are correct, my ‘19 for sure did not have any sensor like that, though the later models do have one more sensor on the dpf unit according to the calibration. Hence the extra lines in the calibration.

Being that this new sensor is fitted after the scr unit as well, would definitely indicate they have some concerns on the earlier models not meeting a certain standard of particulate removal from the exhaust stream….

Interestingly, there are new calibrations for all model years out there now on the tech info site, so they obviously have some more parameters in there as far monitoring particulate output goes. They won’t be of much use to us as far as being deleted, but it would be interesting to know what extra they’ve added and how they are monitoring it on the 18-19 without any additional hardware.

I don’t have access to mine currently, stored in a different location to home, so I can’t get any pictures of what sensors are on the cans themselves, but there was definitely no sensor in the same spot on my 19 when it was removed….

You are, however, very correct in saying that they surely can’t justify fitting a sensor, then tell you your aftertreatment system is not working correctly and must be replaced, as you’ve said, especially with low mileage units having issues, it points towards a manufacturing flaw, unless that was their angle all along, to try and recover some of their costs

 

[realbored]

Thanks Bods for this! A few observations:

• A parting thought-- it looks like they are allowing techs to bill 1.6 hours for this job (is that what FRT- 1.6 means on last page?) Great, a rush to get through this long procedure with darn little payoff for tech or dealer. A winning combination...not.

Yes the 1.6 FRT is what the tech gets paid. Warranty work is rarely a money maker for the tech or dealership.

 

[NavyCuda]

I

Yes the 1.6 FRT is what the tech gets paid. Warranty work is rarely a money maker for the tech or dealership.

Not making any accusations, but I’ve heard of a number of stories about dealerships either scamming warranty directly, or in some cases indirectly.

I seem to remember something about sentra’s and o-rings? Replacing turbos on the z32 with the engine still in the car verses warranty saying the engine had to be pulled. Few others I can’t remember off the top of my head.

Being a repeat customer of my dealership, there was at one point an offer to warranty a part on my car and use the vin of a car off the lot to push it through. I didn’t take it, I don’t like that kind of thing, but it was there.

I’ve been left with the impression warranty work is adversarial between Nissan and the Dealership almost ignoring the intended purpose, making right an error in manufacturing.

 

[realbored]

I


Not making any accusations, but I’ve heard of a number of stories about dealerships either scamming warranty directly, or in some cases indirectly.

I seem to remember something about sentra’s and o-rings? Replacing turbos on the z32 with the engine still in the car verses warranty saying the engine had to be pulled. Few others I can’t remember off the top of my head.

Being a repeat customer of my dealership, there was at one point an offer to warranty a part on my car and use the vin of a car off the lot to push it through. I didn’t take it, I don’t like that kind of thing, but it was there.

I’ve been left with the impression warranty work is adversarial between Nissan and the Dealership almost ignoring the intended purpose, making right an error in manufacturing.

All warranty work gets audited for things like the time taken, printouts, pictures of the defect as well as the use of one parts. If the warranty time is being beaten by to great of a margin routinely the time will be adjusted for the job. If the proper one time use parts aren't billed out the entire claim can be declined.

As far as pushing a claim through using a different VIN, If they were to get caught it would be in direct violation of their dealership agreement and would carry a huge fine or even loss of the dealership. They must really like you as a customer to take a risk like that.

 

[NavyCuda]

All warranty work gets audited for things like the time taken, printouts, pictures of the defect as well as the use of one parts. If the warranty time is being beaten by to great of a margin routinely the time will be adjusted for the job. If the proper one time use parts aren't billed out the entire claim can be declined.

As far as pushing a claim through using a different VIN, If they were to get caught it would be in direct violation of their dealership agreement and would carry a huge fine or even loss of the dealership. They must really like you as a customer to take a risk like that.

I don’t really understand why but yes. I have been very well taken care of by my dealership. Never once tried negotiating on vehicle prices and put a lot of money through their service bay being willing to pay them to do the work the way I want.

Some of the stories I’ve heard go back to the z31 where it would have been a lot easier to fabricate documentation. Some things at dealerships that don’t exist anymore.

 

[ybales]

DO NOT perform the recall.
It's simply adding the hardware to remove liability from Nissan and Cummins for selling us non-compliant vehicles. You'll be left with a truck that has a check engine light, the suggestion to have $4500 "particle filter replacement" and a $5000-10000 reduction in value. I can't believe I fell for this crap when doing a routine transmission service.

Same boat. Had recall performed less than 300 miles ago, and now the CEL is on. Dealership swears it is not related to recall, but wants $5300 in parts and $600 in labor to fix. They tell us the truck will go into "limp" mode if not done and we can't be stranded like that. I'll get the fix, but time to start a campaign to make Nissan accountable. Does anyone know how to start? They should pay for the subsequent fix, and reimburse those of us who paid for it out of pocket.

 

[forsterpaul24]

had the dealer perform the recall. Didn't even get it home before the check engine light came on and when it took it back to them they said the dpr and aftertreatment had to be replaced becuase it had gotten anti freeze in the exhaust. Anti freeze was from the egr cooler. 18000.00 throwing a p2002 code. Good luck with yours.

Follow on to post. I replaced the dpr myself. Took about two hours. Didn’t have to drop the scr. One thing was I had to get a bidirectional code reader to reset the sensors as well as the cel light. Once I reset the sensors the cel has not come back on. 3000 miles since changing dpr. FYI. I got a refurbished one out of Indiana for 900.00. Works great.

 

[ben095362]

I just took in my XD yesterday for a P226C turbo code relating to an extended warranty. They asked if they could perform an emissions update to the ECM (ECM only). I assumed this was the earlier PC731 campaign relating to turbo actuator usage to keep it freed up. Service manager agreed thats what it was, so I didnt look up the campaign number before signing the sheet. I got a call this morning now that after the ECM flash, the SCM is broken and some part needed replaced, all covered under the recall. I said Ok, then had a look online and found this thread. The dealer is now claiming that they dont find P226C anywhere in the vehicles code history, even though I have a photo of it on the scanner on the way into the dealership. Whats more, they now only see a P225C, which requires Nox bank1 sens1 replacement, which they have to do before moving on to diagnose the P226C. Convienient. I think they flashed the ECM in the wrong order and are in CYA mode since I called and said I do not under any circumstances what this PD128/PD129 recall. Im going to pickup the truck this afternoon and never go back to a dealer unless Im watching what they do from a waiting room.

 

[bigmarve6980]

I had the recall done the next day my check engine light came on. Took it back to nissan and the said my dpf was fully clogged and would be $7995 to replace. Asked if it had something to do with the recall and they said it was possible but also said there was nothing they coulmd do

 

[ybales]

Another victim of the DPF snafu here. This is my take based on reading the other posts regarding this. The recall was performed because the original sensor was not accurately picking up the clogged filters. These filters are good for about 100,000 - 150,000 miles. With the new sensor, if the filter is clogged, it is now being detected in a timely manner and throwing the CEL. Our mileage was at 103,000. After getting the bad news and reading these posts, I asked the service tech to save the filter for me, I wanted to see it. And yeah, it was pretty bad. Yes, it seems mighty coincidental. And maybe, the DPF could have lasted awhile longer if the sensor had not been replaced. Here is my question for anyone who has had to refinance their house in order to replace the DPF...what was your mileage? If we are seeing that it is consistently over 100K, then maybe that recall was really necessary to save a greater problem by the sensor never detecting a clog. But if y'all had lower mileage than that, then I am thinking it is a systemic problem that Nissan really should address.

 

[Shelma9]

I just took in my XD yesterday for a P226C turbo code relating to an extended warranty. They asked if they could perform an emissions update to the ECM (ECM only). I assumed this was the earlier PC731 campaign relating to turbo actuator usage to keep it freed up. Service manager agreed thats what it was, so I didnt look up the campaign number before signing the sheet. I got a call this morning now that after the ECM flash, the SCM is broken and some part needed replaced, all covered under the recall. I said Ok, then had a look online and found this thread. The dealer is now claiming that they dont find P226C anywhere in the vehicles code history, even though I have a photo of it on the scanner on the way into the dealership. Whats more, they now only see a P225C, which requires Nox bank1 sens1 replacement, which they have to do before moving on to diagnose the P226C. Convienient. I think they flashed the ECM in the wrong order and are in CYA mode since I called and said I do not under any circumstances what this PD128/PD129 recall. Im going to pickup the truck this afternoon and never go back to a dealer unless Im watching what they do from a waiting room.

I had the recall done the next day my check engine light came on. Took it back to nissan and the said my dpf was fully clogged and would be $7995 to replace. Asked if it had something to do with the recall and they said it was possible but also said there was nothing they coulmd do

When I went, the service manager informed me the new sensors are not compatible with the DPF system cause the sensor believes the part is inefficient. Also their own tech line mentioned they found out about this issue after doing the recalls and the only fix is a whole new part which you would think is related to the recall since recalls are suppose to make the vehicle better not worse. Nissan customer affairs tried to tell me that it is just a coincidence and they will not fix the issue or compensate for the repair. I filed a complaint with the NHTSA since I have proof Nissan knows the recall causes issues but is telling owners that it is not due to the recall.