Don't get me wrong I love this truck over my 2015 Ram 3500 that spent 60 days in the shop in 9 1/2 months.
My selling dealer has been great at fixing all the issues with my truck and their service dept is second to none compared to going to Ram.
My truck has had the following things fixed or replaced since someone forgot to do the PDI on this truck or the quality control guy or gal was on break when my truck came off the line.
1) Front Windshield replaced (hand prints laminated between both glass surfaces that you cannot get out).
2) Dent in hood going out not in.
3) Still waiting for the 5th headliner to show up in 6 weeks undamaged or wrong trim level (dirty hand prints by driver side hand rail).
4) Front bumper way out of alignment hanging down.
5) Replaced Passenger seat covering due to a crease in the side leg support.
6) Replaced silver rail on driver side center console due to scratches on it.
7) Replaced tail gate latch, gasket all screwed up.
8) Scratches in both passenger door sills (repainted them and added 3m over area).
9) Turn signal switch would not turn off turning left.
10) CEL for 3rd injector voltage error and ABS Module something, preformed update and all is fine.
11) Replaced damaged tow hook and hardware due to bumper misalignment.
My selling dealer has been great at fixing all the issues with my truck and their service dept is second to none compared to going to Ram.
My truck has had the following things fixed or replaced since someone forgot to do the PDI on this truck or the quality control guy or gal was on break when my truck came off the line.
1) Front Windshield replaced (hand prints laminated between both glass surfaces that you cannot get out).
2) Dent in hood going out not in.
3) Still waiting for the 5th headliner to show up in 6 weeks undamaged or wrong trim level (dirty hand prints by driver side hand rail).
4) Front bumper way out of alignment hanging down.
5) Replaced Passenger seat covering due to a crease in the side leg support.
6) Replaced silver rail on driver side center console due to scratches on it.
7) Replaced tail gate latch, gasket all screwed up.
8) Scratches in both passenger door sills (repainted them and added 3m over area).
9) Turn signal switch would not turn off turning left.
10) CEL for 3rd injector voltage error and ABS Module something, preformed update and all is fine.
11) Replaced damaged tow hook and hardware due to bumper misalignment.