Worst experience and Product! Ordered level kit for 2016 TitanXd, I talked them on the phone prior and they were really knowledgable and helpful until they got my money$.... My kit was sent 5-7 days shipping. I requested a tracking number multiple times after day 12 I finally received it and found out they screwed up the shipping and it was returned. Then they didn't resend promptly and I had to keep calling. Once it was sent out and almost reached my house and it failed delivery cause they put wrong address on package. Delaying it even longer. It took over a month to receive package and no less than 10 calls to them.
Upon install I took it to my regular shop that has done lifts for me and my family and friends for years always do a great job. But as they were installing they found that the bolts on the spacers were welded off centre so they had to be cut off and re tacked. This added a significant cost to my install. I called Calmini about this issue and they told me they had heard this before! But then they side lined it and said my shop was probably lying so they could charge me more shop time. Funny cause he admitted I'm not the first person to complain about this product but tells me my installer is taking me for a ride. I then requested to be re-embursted for part of my sale or at least the shipping for all their screw ups and poor quality, and now I just get the run around. The guy in sales always says its out of his hands and the manager Owner is never available. Multiple messages have been left to return my calls but they are just too busy sales guy says, this has carried on a month since the install.
I DO NOT recommend this product or company there is way better. Rough Country was almost $100 cheaper for same equipment. Buyer Beware!
Upon install I took it to my regular shop that has done lifts for me and my family and friends for years always do a great job. But as they were installing they found that the bolts on the spacers were welded off centre so they had to be cut off and re tacked. This added a significant cost to my install. I called Calmini about this issue and they told me they had heard this before! But then they side lined it and said my shop was probably lying so they could charge me more shop time. Funny cause he admitted I'm not the first person to complain about this product but tells me my installer is taking me for a ride. I then requested to be re-embursted for part of my sale or at least the shipping for all their screw ups and poor quality, and now I just get the run around. The guy in sales always says its out of his hands and the manager Owner is never available. Multiple messages have been left to return my calls but they are just too busy sales guy says, this has carried on a month since the install.
I DO NOT recommend this product or company there is way better. Rough Country was almost $100 cheaper for same equipment. Buyer Beware!