"We" as in who? Are you a tech? When I pay $60k for a truck and it's showing issues that are clearly not indicative of a properly functioning part, why would you not want it changed for one that's not going to fail and piss oil all over the road when the shaft seal fails inconveniencing me on the road with family on board. The guidelines are .004 in the "SERVICE" manual set forth by Nissan for this truck. It's clearly out of tolerance, excuse me for wanting to diagnose the issues myself. How dare I make a mockery of all things holy in the truck parts supplier realm (yes loads of sarcasm) Come on, really???While I appreciate you taking the time to find this I really believe this is jsut serious overkill in your part buddy. I think its important to understand these issues but the level that you go to here is in many ways the reason why we get a bad name. To much nitpicking causes a lot of unnecessary bull withthe community and the service department. Address your concern but don?t make into a show.
I have helped my techs and service departments out immensely during the coarse of owning this truck. Guess who started the campaign for the fuel tank breather...yeah (they said my truck was the one that they started the tech-line on, no joke) or how about sitting down and driving with an engineer contributing to calibration changes who then forwards reports to cummins for updates to the ECU and TCM. I hate tooting my own horn, but closet nerds such as myself love to dig and find out how and why things tick. My service department appreciates the great lengths I go through (I hope) because it makes their job easier on the diagnosis end and they can focus on other customers' vehicles.
Who would they rather have, someone who brings a vehicle in and says, "it doesn't drive right", or "its making this sound, but I don't remember what it was"....or would they rather have it isolated down so all they have to do is verify and just order the part. The obvious is clear. Heck, I'd gladly swap the parts myself! I also moonlight as an 18yr licensed A&P mechanic (Boeing 7 series, rotary wing, and military assets), so I may have a slight problem with things being out of spec...it's a curse really
I'm that guy that if your flying with me and I say "uh oh", be worried! Sorry off topic, but just don't shoot the messenger, a bad part from stock is a bad part from stock...happens in aviation, doesn't mean you should ignore it because your worried about giving the ground crew extra work:wink2:
Besides, this isn't making the techs look bad at all, the ones I work with have been awesome, not their fault it's not correct, they can only go off the info they have at the time or conditions permitting. My truck has been a shining example regarding "sometimes it works, sometimes it doesn't" since owning it. I'd never fault anyone at the dealer for the issues, it's a new platform for all involved. I've been incredibly patient and appreciate the hard work they have put into making this truck right for me. I hope they always remember that!
If by somehow me thoroughly explaining how I came to my conclusion is a show, I apologize, I figure folks like details and humor.