Joined
·
620 Posts
As an interesting development in this area, my truck has issued the fault code for the turbo actuator twice; on the first occasion (which was more than 6 months ago) a visit to the dealership resulted in a reprogramming of the ecu per Nissan and the fault was gone. The second occurance happened after a long, hard, and fast trip which took me from the central plains through the mountains to the east coast and back. Long hard engine work interstate+ speeds, with multiple altitude, weather, temp changes. Code occurred after my arrival on the east coast, visit to local dealership resulted in another programming update a recommendation from the technician was that THE ACTUATOR SHOULD BE REPLACED. They would have had to order it, it was on back order BUT I needed to return west within a few days. Technician said they reset code, new programming most likely will keep it from returning in the foreseeable future and I shouldn't have any problems driving home. No observable problems on trip home although it wasn't worked as hard (light load).
I took it to local dealership a couple of weeks after returning home to have actuator replaced and they said they are unable to do it under warranty because the code is NOT CURRENTLY displaying (despite my documentation from the other dealership), the actuator appears (???) To be functioning, and since the updated programming currently keeps the fault code from occurring I'm at an impasse.
My local dealership seemed confident that a complaint ticket through Nissan Customer Care would result in a warranty repair authorization but that the process does not allow the dealership to initiate the warranty repair w/o a current active code and the system doesn't allow them to initiate the repair based on the east coast dealership's diagnosis.
Talk about going around and around....seems I'll get it done eventually under warranty but they don't always make it easy.
Sent from my SM-N960U using Tapatalk
I took it to local dealership a couple of weeks after returning home to have actuator replaced and they said they are unable to do it under warranty because the code is NOT CURRENTLY displaying (despite my documentation from the other dealership), the actuator appears (???) To be functioning, and since the updated programming currently keeps the fault code from occurring I'm at an impasse.
My local dealership seemed confident that a complaint ticket through Nissan Customer Care would result in a warranty repair authorization but that the process does not allow the dealership to initiate the warranty repair w/o a current active code and the system doesn't allow them to initiate the repair based on the east coast dealership's diagnosis.
Talk about going around and around....seems I'll get it done eventually under warranty but they don't always make it easy.
Sent from my SM-N960U using Tapatalk
(Kinda like when military/law enforcement recruitment was bad because too many recruits weren't meeting fitness requirements so they just lowered the requirements...)
